Contact Longao - Your Artificial Turf Expert
We're here to answer your questions and make your project a reality. Request a quote, ask for samples, or simply say hi!
Contact number:
+86 185 5433 8206
Our address
Longao Artificial Turf Co., Ltd., Binzhou City, Shandong Province, China
Email address:
info@unimaxoasis.com
Give us Send message
Please fill out the form below, and our experts will reply to you promptly. All consultations are strictly confidential.
24/7 service support
Witness and experience the quality of Longao turf firsthand. We offer free samples of our standard products.
We will contact you within 24 hours after receiving your message.
Frequently Asked Questions (FAQ)
Can you provide samples? Are they free?
Yes, we are happy to provide free samples of our standard products to potential customers. This allows you to experience the quality, color, and texture of our lawn firsthand. However, please note that the shipping cost of the sample itself is the customer's responsibility. For customized products, we will provide pre-production samples after order confirmation.
Are your products environmentally friendly and safe?
Absolutely safe. All our products are made from high-quality raw materials, free of heavy metals (such as lead), and meet international environmental and safety standards (such as RoHS and SGS testing). Our lawns are safe for children, pets, and the environment, and have excellent drainage and durability.
What are the payment terms?
We offer flexible and secure payment options to facilitate global trade. Typically, we accept a 30% prepayment via T/T (telegraphic transfer) to initiate production, with the remaining 70% due before shipment. For large or long-term orders, specific terms can be negotiated separately.
Does the product customization service support this product?
Of course! Customization is one of our core strengths. We can adjust the grass height, density, and color according to your requirements, and we can even print your logo on the adhesive backing. Please inform our sales team of your detailed needs (including technical specifications, renderings, or samples), and we will provide you with professional solutions and quotations.
What is the production lead time?
The production cycle for standard products is typically 15-20 days after receiving the prepayment. The exact time will depend on the order quantity and product type. Customized products (such as special colors or adhesive backing) may require an additional 3-5 days. For urgent orders, please contact us directly, and we will do our best to meet your needs.
How do you pack and transport goods?
We use robust, industry-standard packaging to ensure your goods arrive undamaged during transit. Lawns are typically wrapped in waterproof woven fabric and secured to sturdy wooden pallets. We can arrange sea freight (FCL or LCL), air freight, or express delivery according to your requirements and assist you with all export documentation.
Quick links and support
Questions about our synthetic turf? Contact Longao, a professional artificial turf factory in China. Get a free quote, samples, and expert support for your project.